Integrating Mobile Apps into University Leadership: Evidence from Palestinian Universities

Mohammed K. Mahamda; Mohd Sofian Mohammad Rosbi; Samah Iriqat

doi:10.58915/aset.v5i1.3204

Authors

Mohammed K. Mahamda Universiti Malaysia Perlis
Mohd Sofian Mohammad Rosbi Universiti Malaysia Perlis
Samah Iriqat Ministry of Education and Higher Education, Palestine

DOI:

https://doi.org/10.58915/aset.v5i1.3204

Keywords:

Digital Leadership, Mobile Applications, Palestinian Universities

Abstract

Digitalization and the accelerating shift toward integrating digital tools into management and leadership systems in higher education institutions have been intensified following the outbreak of COVID-19. Smartphones and mobile applications played a vital role in digital transformation, serving as effective tools for university leaders and administrators to enhance decision-making, communication, and stakeholders’ engagement. In the Palestinian context, political instability, infrastructure readiness, and limited digital skills have been identified as constraints on the effective use of mobile applications in leadership practices. This study aims to examine the level of integration of mobile applications into university leadership in Palestinian universities. A qualitative approach was adopted to address the study objective by conducting semi-structured interviews with university IT directors who support presidents, deans, and administrative units. The study examined how mobile applications are incorporated into leadership practices across seven Palestinian universities. Data were analyzed thematically using an inductive–deductive approach. The study revealed that there’s a clear digital divide among Palestinian universities regarding the integration of mobile applications into leadership practices. While institutions are advancing toward full integration, others remain at early or fragmented stages. Greater collaboration among Palestinian universities is needed to adopt a unified strategy for using mobile applications to enhance transparency, efficiency, and accountability, thereby supporting sustainability in the higher education sector. Further research is recommended across different cultural contexts, using mixed-methods research methodologies.

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