Role Conflict and Interpersonal Interactions as Predictors of Job Stress among School Teachers

Abstract

This study examines how interpersonal interactions and role conflict affect job stress among Malaysian secondary school teachers. Teachers’ job stress has become a significant
problem, with many expressing feelings of pressure. Individual factors in Malaysian secondary schools are the main focus of this study. In Melaka, Malaysia, 136 teachers participated in a cross-sectional quantitative study using convenient sampling and the Job Demands-Resources (JD-R) model. The Statistical Package for the Social Sciences (SPSS) was used to analyze the data, and the results showed that role conflict and job stress were highly correlated, whereas interpersonal interactions were only moderately correlated. Role conflict significantly affects job stress, according to regression research. Future research should employ longitudinal designs, enhance sample diversity across secondaryschools, and incorporate both quantitative and qualitative methods to yield more profound insights.