Gender Differences and Challenges to Accessing Cyber Counseling Approach

Abstract

Gender plays an important role in shaping access to face to face counselling services, influencing both barriers and facilitators to help-seeking behaviour. Societal norms often discourage men from seeking mental health support due to expectations of stoicism and self-reliance, while women face challenges such as stigma, financial constraints, and time limitations despite being more socially encouraged to express emotions. Nowadays, Cyber-counselling has been widely offered and has become one of the alternative approaches in counselling help. Motivational factors such as social support, positive past experiences, and education on mental health can significantly enhance the likelihood of seeking counselling. Conversely, barriers like stigma, cultural factors, lack of confidentiality, and negative past experiences impede access for both genders.

This study emphasizes the importance of gender-sensitive approaches to overcoming these obstacles. Facilitators such as accessible services, culturally competent counsellors, and supportive networks can encourage utilization of counselling services. Recommendations include increasing awareness campaigns to challenge gender norms, providing male-friendly counselling environments, addressing practical barriers for women, and equipping counsellors with gender-specific training. By understanding the unique challenges faced by men and women, mental health professionals can develop targeted strategies to ensure equitable access to counselling services, fostering better mental health outcomes for all.