Determinants of Residential Satisfaction towards Low-cost Housing in Terengganu

Abstract

Many problems in housing arise because many low-income families have no access to loans for buying a home. The success of the housing program depends not only on the allocation of housing units but also on other factors affecting residents' needs, satisfaction, and better living. This study identifies the impact of design factors, quality, location, public amenities, the surrounding environment, culture, safety, community, and neighborhood on the residential satisfaction of low-cost housing in Terengganu. Research method quantitative using by questionnaire instrument and 278 samples in occupied low-cost housing. Data analysis uses IBM-SPSS-AMOS version 21.0 and Structural Equation Modeling (SEM). Design features that are the satisfaction of low-cost dwellers are the bedrooms, living room, family, activity space provided, built with high-quality materials and location a developing and well-equipped area, public facilities areas are places of worship, playgrounds, open space and practiced cooperative attitudes, helping together, maintaining harmony, comfortable and safe for living. Findings show the design, quality, location, and the surrounding environment, have a significant direct impact on the satisfaction of low-cost houses provided, but not for Community and the neighborhood. Overall, the location was the primary choice, followed by the design and quality building.