The Impact of Digitalisation Strategy in Higher Education: Technologies and New Opportunities‏

Abstract

Over the last 50 years, worldwide education has grown remarkably at all levels. Historically, these expanded education systems have never faced a greater challenge than COVID-19. The governments have forced the university to switch to online learning and virtual education overnights. As a result of COVID-19's disruptions to learning trajectories, institutions, lecturers, and students will continue to seek flexible ways to mitigate damage. The article incorporates a review of academic and policy literature concerning digitalisation and online learning in universities and how digitisation contributes to universities' development. The article outlines several useful strategies and steps to put into words how to develop a strategy for education during COVID-19. In this article, we explore processes, issues, and impacts of the rapid shift to digitalisation in higher education institutions (HEIs). The method has been used through online search in literature using bibliographic databases from the most relevant publications such as Scopus and Web of Science databases examined based on abstract and key words. This article discusses some of the ongoing issues that HEIs faced when they had to rapidly move their teaching online during the pandemic. For most HEIs and organisations across the globe, COVID-19 has accelerated the speed at which digitalisation and digital ways of working and service delivery include new ways of learning and working such as virtual reality (VR) technology. This has led to a recognition of the need for practically focused, effective inclusive digital interventions. The findings of this study indicate that policies and strategies are important for HEIs to overcome the COVID-19 challenges by using digital learning technology to plan and implement strategies for sustaining educational systems.