1.
Oiku PO, Davidson O. Influence of Business Process Re-Engineering on Customer Satisfaction in Corporate Organisations: A Case of Sterling Bank PLC. IJBT [Internet]. 2024 Oct. 28 [cited 2024 Nov. 13];14(3):345-56. Available from: https://ejournal.unimap.edu.my/index.php/ijbt/article/view/1202