LOW, Choon Wei; YAP, Zee En. Customer-Centric Shipping: The Influence of Service Quality Dimensions on Customer Satisfaction in Global Logistics. International Journal of Business and Technopreneurship (IJBT), [S. l.], v. 15, n. 3, p. 279–290, 2025. DOI: 10.58915/ijbt.v15i3.1690. Disponível em: https://ejournal.unimap.edu.my/index.php/ijbt/article/view/1690. Acesso em: 28 oct. 2025.